Yes, it is safe. Ferrofluid is non-toxic, and it is containedin a sealed plastic PET enclosure.
Can l get a full refund at anytime?
Yes, you can get a full refund at any time before your order ships.
and request a refund, or contact our support team at: services@croofluid.com
We will process your refund within 24–48 hours.
Do l pay Tax/AT or import duties?
International deliveries may be subject to customs duties, VAT/GST, and handling fees charged by your local customs authority.These costs are not included at checkout unless explicitly labeled as “Duties & Taxes Included.”Customers are responsible for any additional import charges.
How will you update us?
We will send email updates on your order status andproduction progress. You can also check your orderstatus anytime through our customer portal.
How can l change my address?
You can change your shipping address anytime beforeyour order ships. Simply contact our support team at service@croofluid.com
Weight/Comfort concerns?
The headphones weigh 595g and feature dense memoryfoam cushioning for optimal comfort and weightdistribution. The headband has an adjustable tiltmechanism.
Warranty/Repairs?
We offer a 1-year and 2-year device insurance planthrough Akko. Repairs are handled through theirauthorized service centers worldwide.
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